Refund and Returns Policy
Thank you for shopping at FINAXIS.
If for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to FINAXIS BUSINESS CONSULTANCY PRIVATE LIMITED, HIG-B-59, Sector A Hoshangabad Road, Vidya Nagar, Bhopal-462026 Madhya Pradesh, India.
- Orders mean a request by You to purchase services from Us.
- Service refers to the work that we do or the time that our team spends working for you.
- Website refers to FINAXIS, accessible from https://finaxis.in/
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days by giving any genuine reason for doing so.
The deadline for cancelling an Order is 7 days from the date on which you placed your order.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: [email protected]
- By visiting this page on our website: https://finaxis.in/contact-us/
- By calling us on the customer support number mentioned on https://finaxis.in/contact-us/
We will reimburse You no later than 30 days from the day on which We accept your cancellation request. We will use the same means of payment as You used for the Order, and you will be refunded the whole amount that you paid (less the payment gateway charges).
Conditions for Refund
In order for our services to be eligible for a refund, please make sure that:
- The services were purchased in the last 7 days
- The services process has not been initiated.
We reserve the right to refuse returns that do not meet the above return conditions at our sole discretion.
Only regular priced services may be refunded. Unfortunately, services on sale cannot be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us: